Small Business
Your Domain Is Your Name Tag. Do Not Lose It.
I worked at GoDaddy, where domains are the entire business. Here is the short version of what I wish every small business owner knew, because the...
Writing
6 articles
Writing
The questions people are too polite to ask on a first call, answered at length. Read these before contacting anyone, including me. They are written so you can check the reasoning rather than take a claim on trust.
Hiring
How to Tell If a Developer Knows What They Are Doing
You are hiring for something you cannot evaluate directly. Here are the two questions I would ask, why they work, and a mistake of my own that shows...
Small Business
What Small Business Websites Get Wrong
These are not design opinions. They are the specific, repeated shortcuts I have watched cost small businesses real customers, and every one of them...
Pricing
Why Your Website Bill Suddenly Doubled
I worked at GoDaddy and then at Wix. This is the billing pattern I saw more than any other, and almost nobody sees it coming, because every...
Platforms
Wix, WordPress, or a Developer? An Honest Answer
I spent two years at GoDaddy and two at Wix before going freelance, so I am going to say something most developers will not. These platforms are...
Platforms
The Brick Wall: When Your Site Cannot Do the One Thing You Needed
Of every upset call I took across two platform companies, this was the one that stayed with me. Not billing. Not outages. This.