Hiring
August 28, 2026
What a local developer actually gives you
Most small businesses do not hire a developer. They subscribe to one. There is a line in the bill for the website, it renews on its own, and if you ask who worked on it last month the honest answer is usually nobody.
I spent two years at GoDaddy and two at Wix before going freelance, and that was the shape of most of the accounts I saw. So when someone asks whether to hire an agency, a platform, or one local person, I have a specific view of what each one is actually good at.
What You Are Buying
Price is the part everyone compares first, and it is the part you can get quoted in an afternoon. The thing that decides whether you are still happy in year three is who holds your context.
One person carries it in their head. They know your busy season is May, that you hate stock photography, that the contact form has to notify two people and not one, and that last spring you tried a promotion that did not work. None of that lives in a ticket system.
At a firm, your account is worked by whoever is free that week. That is not a criticism, it is how staffing works. But it means your context survives only as well as their documentation, and every departure resets it.
The call I remember most from the platform years was never about an outage. It was someone explaining their own business from scratch to a fifth person. They were not angry about the problem. They were angry about the retelling.
The Real Risk
Here is the case against hiring me, or anyone like me, put as plainly as I can.
One person is one person. If I break a leg, take a salaried job, or simply stop answering, everything your website knows about your business walks out with me. An agency has a bench. I do not. That is a real cost and you should price it rather than discover it.
What you should not do is accept it silently, which is what happens when the whole arrangement is a handshake and a recurring invoice. It is a manageable risk, and here is how you manage it.
How To De-Risk It
- Own the accounts yourself. The domain, the hosting, and the platform login belong in your name and your email, with the developer added as a user. If your developer owns your domain you do not have a website, you have a hostage.
- Get the code and the credentials somewhere you control. A repository in your own account, or at absolute minimum a written list of what lives where and who can reach it.
- Ask directly what happens if they disappear. A good answer names a specific person or a written handover. A vague answer is also an answer.
- Keep maintenance cancellable monthly. An agreement you can end is an agreement that has to keep earning, which is the entire point.
Those four take an afternoon. They convert a single point of failure into an inconvenience, and they cost nothing.
When Not To
Some of the time the right answer is not a local contractor at all, and it is worth saying so before you spend money finding out.
If you need someone reachable at two in the morning with a guaranteed response time, hire a firm with a rota. One person asleep is one person asleep.
If your site is small, stable, and you are comfortable editing it yourself, a platform subscription and an afternoon of your own time beats paying anybody. I have said this on a first call, lost the work, and been right.
If you have a marketing operation that needs design, copy, ads, and development moving together every week, that coordination is what an agency is genuinely for. Buy it on purpose rather than by default.
The Load Bearing Part
Every paragraph above assumes you found someone competent, which is the assumption holding up the whole argument. A cheap developer who builds you something unmaintainable costs far more than any agency, and you will not find out for about a year.
That is the harder question, so it has its own article rather than a paragraph here:
https://www.zacklovisa.com/writing/how-to-tell-if-a-developer-knows-what-they-are-doing
If you are in Cedar Rapids, Marion, or Iowa City and weighing this up, send me the problem. If what you actually need is a platform subscription, I will tell you that on the call.
Next step
If this matched a problem you have, see what the work costs and how a project runs.
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